FREE SHIPPING ON ALL ORDERS OVER $50News: Delivery to the door is active!You can pay with cryptocurrencies!
Have a question? Feel free to check out our FAQs below.
We offer free 30-day returns and exchanges for customers worldwide, starting from the date of your purchase
Jewelry must be in its original condition — unworn, unaltered, and undamaged.
Items must include all original packaging (bracelet cards, pouches, tags, etc.).
Returns must be shipped from the same country where the order was originally delivered.
Please have your order number ready to begin your return or exchange.
*Please note that original shipping fees aren’t refundable.
You can check your order status anytime right here.
After you place your order, please allow 2–3 business days for processing. Once it ships, you’ll receive a confirmation email with tracking details so you can stay updated.
For Standard or Free Shipping, delivery typically takes 7–10 business days from the ship date
Oh no — that’s definitely not the experience we want you to have! 💛
If your jewelry arrived damaged or broke within a reasonable period of normal wear, we’re here to help make it right.
Please email our support team at [your email address] with:
Your order number
A clear photo or short video of the damaged item
A short note explaining what happened
Once we receive your message, our team will review it within 2–3 business days and arrange a replacement or refund depending on the situation.
We take great care in the quality of our pieces, so if something slips through, we truly appreciate you giving us the chance to fix it
We offer free standard shipping on all orders over $50 USD — no code needed!
For smaller orders, shipping fees and timelines depend on your selected method at checkout.
| Shipping Method | Order Amount | Shipping Fee | Estimated Delivery Time |
|---|---|---|---|
| Standard Shipping | Orders over $50 | FREE | 7–10 business days |
| Standard Shipping | Orders under $50 | $5.15 USD | 7–10 business days |
Oops! Once you’ve placed your order on wavevida.com, we can’t cancel or change it—our fulfillment team jumps on orders immediately so your jewelry gets to you super fast.
Double-check your order and shipping info before hitting “checkout” to avoid any surprises.
Forgot something or want to add more? No worries! Just place a new order, and we’ll ship it out ASAP.
Heads up: we can’t be responsible for wrong addresses, so make sure everything is correct before you submit
If something’s missing or not quite right with your order, don’t worry—we’ve got you.
Here’s what to do:
Check your order details: Sometimes items ship separately or packaging can make it tricky to see everything at first.
Contact our customer support as soon as possible with your order number and a description of the issue.
We’ll quickly work with you to fix it—whether that means sending the missing item, replacing a damaged piece, or guiding you through an exchange.
Pro tip: The faster you reach out, the faster we can make it right!
Track Your Orders Easily
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Manage Your Wishlist
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Easy Returns & Exchanges
View your order history and start returns or exchanges directly from your account.
Stay Updated
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Yes. We honor the Earth by sourcing every crystal responsibly and working only with trusted partners who share our respect for nature and mindful craftsmanship. Authentic energy begins with honest origins
Yes. Every piece is energetically cleansed and charged before it’s sent to you — with sage, moonlight, and still intention.
We don’t sell energy — we share it. Each bracelet leaves our studio in stillness, ready to meet its next keeper
Energy jewelry absorbs what you release — so cleansing is self-care for both you and the stone.
You can:
Leave it under moonlight overnight
Smudge it with palo santo or sage
Rinse briefly with cool water (for non-porous stones only)Or simply hold it in your palm and breathe gratitude into it.
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